Delivery Information

Shipping Methods

Shipping Rates

Where do you deliver to, and what does it cost?

Customs, Duties, and Tax

How quickly will my order be dispatch?

How long does worldwide delivery take?

Can all items on Speedfins be despatched worldwide?

How will my order be despatched?

What currency will I pay for my order in?

Will I have to pay any Customs charges in my country?

Shipping Issues


Shipping Methods

Speedfins provides both direct and indirect shipping options to our customers. The most common being International Express Mail Service (EMS), Standard Post (National Post) or DHL. For carrier and delivery preferences, please Contact Us.

Note: Regardless of the carrier, your parcel may be opened at customs for inspection. Thank you for your understanding.

Shipping Rates

We deliver to over 150 countries worldwide.

The delivery fee varies depending on the destination country and weight of the order, which includes wrapping and packaging.

The value of the spend will be displayed in your Speedfins shopping basket.

Following checkout completion, additionally, we will send a confirmation email which also containing the final price, which includes shipping fees.

Where do you deliver to, and what does it cost?

We can deliver worldwide.

All shipping charges are shown at the Checkout, based on the total weight of all individual items in your Basket.

If you can’t find your country in the pull-down list in the cart after placing an item there or at the checkout, please write us an e-mail.

Customs, Duties, and Tax

Applicable customs and import duties will be charged after the parcel arrives in its destination country. These charges must be paid separately by the customer.

VAT is automatically included for destination countries in the EU.

How quickly will my order be dispatch?

Items supplied to order is a normal-to-maximum dispatch range (e.g. 1-4 weeks). We normally expect to be able to dispatch in roughly the shorter period (often less) though we ask you to allow up to the maximum period in case of delays.

Items made-to-measure also show a normal-to-maximum dispatch range. But in this case the maximum date is advisory only and is not guaranteed; please notify us if you have a deadline.

How long does worldwide delivery take?

Items supplied to order is a normal-to-maximum dispatch range (e.g. 1-4 weeks). We normally expect to be able to dispatch in roughly the shorter period (often less) though we ask you to allow up to the maximum period in case of delays.

Items made-to-measure also show a normal-to-maximum dispatch range. But in this case the maximum date is advisory only and is not guaranteed; please notify us if you have a deadline.

An order usually arrives ten to twenty business days after it is shipped. Other factors such as weekends, national holidays, customs clearance, delayed payments, and shipping fee confirmation will extend shipping time. Please request the order tracking number from the shop in the event it is not provided automatically.

Once the order has been shipped, the shop will send you an email containing the order tracking number. Orders shipped with EMS or Standard Post can be tracked directly from your national post website.

Can all items on Speedfins be despatched worldwide?

We ship all our items worldwide. If you select your shipping destination from our home page you will see products on the site that are available for your selected shipping destination.

How will my order be despatched?

For international deliveries we use different couriers according to the destination of the order. All deliveries are tracked. You will receive your tracking code via email once your order has been dispatched.

Some of these deliveries may require a signature on delivery. Please ensure you have entered a valid delivery address.

If your parcel does not arrive within the specified delivery time please Contact Us. Our customer service representatives will be able to help.

What currency will I pay for my order in?

You will pay for your order in the currency displayed on the order confirmation page.

The price displayed when you confirm your order will be the price you pay when your order is processed and will not change.

This amount will be charged to your credit/debit card / PayPal account in the currency displayed.

VAT is automatically included for destination countries in the EU.

Will I have to pay any Customs charges in my country?

There are no import/export duties on goods shipped within the European Union. All goods shipped to EU countries already have the relevant VAT included.

Items shipped to the Canary Islands are sold exclusive of Spanish VAT but may be subject to import duties and taxes. Customers ordering from the Canary Islands are advised to select their destination country and address as “Spain – Canary Islands”. This will ensure that the order is not subject to Spanish VAT.

Shipments sent outside the European Union are sold exclusive of VAT and may be subject to import duties and taxes, which may be levied once a shipment reaches your country. For details of Customs charges please consult your own Customs authorities for the latest rates or Contact Us.

Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.

VAT is automatically included for destination countries in the EU.

Shipping Issues

  • My package did not arrive

If your package does not arrive within a couple of weeks after the purchase date, first track your order to ensure no issues occurred during the shipping process. If your problem is still unresolved, please Contact Us with an explanation of the situation.

  • My package arrived damaged

In the event you receive a defected or damaged product, please Contact Us.

  • I received the wrong item

First review your order history and confirm that the product you received is different from your order. Please Contact Us to discuss shop exchange policy.

  • List of prohibited and restricted items by country

Because prohibited and restricted items vary depending on country, we ask that you contact your customs office for further detail. Note: We will not refund you if the product is confiscated by customs office.